Privacy Policy

1. Information We Collect

We collect information you provide directly when you submit a request for a free website mockup, a consultation, or any of our services. This may include your name, business name, email address, phone number, industry or trade, current website URL, and the specific services you are interested in.

We also automatically collect limited technical data such as your IP address, browser type, device information, and pages visited. This information helps us improve site performance, security, and user experience.

2. How We Use Your Information

We use the information you provide to deliver and manage the services you request, including building your free website mockup, configuring AI chat widgets, missed call text back, review automation, or AI voice receptionist solutions.

Your contact details allow our team to follow up with you regarding your inquiry, schedule consultations, provide customer support, and send service-related updates. With your consent, we may also share helpful resources and offers relevant to your business.

3. How We Share Information

We do not sell, rent, or trade your personal information. We share data only with trusted service providers and partners who help us operate our business—such as hosting, analytics, CRM, and communication tools—and only to the extent necessary to provide our services.

We may disclose information when required by law, court order, or to protect the rights, safety, or property of Pro Vision Virtual Aide, our clients, or others.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our staff undergo rigorous background screening, and access to client data is restricted to authorized personnel who require it to perform their duties. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze traffic patterns. You can configure your browser to refuse cookies, though some features of the site may not function as intended.

6. Your Privacy Rights

You may request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

If you are a resident of certain jurisdictions, you may have additional rights under applicable privacy laws. We will respond to verified requests within a reasonable timeframe.

7. Third-Party Links & Services

Our website and services may integrate with third-party platforms such as review sites, telephony providers, and AI service partners. We are not responsible for the privacy practices of these external services and encourage you to review their respective privacy policies.

8. Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect information from individuals under the age of 16. If you believe a minor has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. SMS & Mobile Information

When you voluntarily opt in to SMS communications from Pro Vision Virtual Aide, we may use your mobile number to send the categories of messages you selected, including service-related communications and/or marketing messages.

SMS consent and mobile opt-in information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers that assist us in delivering communications may process information solely as necessary to provide those services.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at provisionvirtualaide@gmail.com.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us through our Contact page. We are committed to addressing your inquiries promptly and transparently.